Returns & Exchanges
At VLONE, we strive for perfection in every garment, but if you are not satisfied with your purchase, we offer returns on unworn items within 14 days of delivery. Please note that limited edition drops and collaboration pieces are final sale and cannot be returned or exchanged.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Package
Place the items in their original packaging with all VLONE tags and security seals still attached to ensure the return is accepted.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 5 business days.
Quality Inspection & Refund
Once our warehouse team verifies the condition of the streetwear, your refund will be processed to your original payment method minus shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing